We've only had partial success using IE as an FTP Client in Windows 98. So we downloaded a copy of WS_FTP LE from www.ipswitch.com (you are welcome to use any of the many other Windows FTP clients out there). More importantly, why are you still using Windows 98? It's time to bite the bullet and upgrade (Okay, I feel better now that I've got that out of my system).

From the START menu, navigate up to Programs > WS_ftp > WS-FTPLE.

The Session Properties Box should pop up. In the Profile Name window type in any name (in this case we used "silvanotest"). For Host Name/Address, type in 67.226.176.217. Choose Automatic detect for your Host Type. User ID is files and Password is password. Click on the OK button.

In the WS-FTP box, your computer directories are on the left side and the Remote Site (Silvano's) is on the right side. Place your file(s) in a folder on your computer.

Give the folder a unique name such as the date sent and your name or Customer Number (e.g. 40309-A123 would be a folder sent on the 3rd of April, 2009 by Customer #A123).

Navigate the left side of the WS-FTP box to that folder. Press the --> button to start transferring the files .

Once the files have been sent, please send an e-mail to files@silvanoimaging.com, letting us know who you are (Name and/or Customer Number), how to contact you (Address, Phone number), what you'd like us to do with your files (Order information) and whether you'll be picking up the order or we'll be shipping it.